October 21, 2024

WHY MBCI’S PROJECT COORDINATION MAKES ALL THE DIFFERENCE

by MBCI

When it comes to building projects, MBCI stands out from the crowd. How? It’s all thanks to our secret weapon: our amazing Project Coordinators. Let’s take a closer look at why they’re so special and how they make MBCI the go-to choice for construction materials.

What’s a Project Coordinator?

Think of a Project Coordinator as your personal guide through the world of construction materials. They’re there for you from start to finish, making sure everything goes smoothly.

Why MBCI’s Project Coordinators Are Special

  1. They’re With You Every Step of the Way

Unlike other companies where you might get passed around from person to person, at MBCI, you get one point of contact throughout your entire project. As Cristina Carrillo, one of our team members, puts it: “We’re there from the very beginning to the very end. Customers can come to us with any question, and if we don’t know the answer, we’ll find someone who does.”

  1. They’re Problem-Solving Superheroes

Things don’t always go perfectly in construction, but that’s where our Project Coordinators shine. Robert Smith, another team member, shared a great example:

“On one project, we accidentally made the wrong type of panel. Instead of leaving the customer to figure it out alone, we quickly found a solution. We sent out an expert, found a way to use the panels we had, and got the project back on track fast.”

  1. They’re Expert Matchmakers

Our Project Coordinators are great at matching the right products to your needs. Robert tells us about a big job he worked on:

“We spent three years working on a huge project a large complex military hanger project. The customer wasn’t sure exactly what they needed, but we helped them figure it out. We looked closely at all their plans and made sure we got everything just right.”

  1. They Handle the Tricky Stuff

Donald Yauch, another team member, shared some examples of how our Project Coordinators tackle complex issues:

  • They help customers sign up for training classes when our website gives them trouble.
  • They work with different teams to make sure new buildings match old ones.
  • They explain technical stuff to architects who are worried about how things will look.

The Proof Is in the Numbers

All this extra care pays off. For all the projects with varying sizes, complexities, and scopes, MBCI’ Project Coordinators are flexible to help find solutions to any problem that arises and to minimize job-site downtime.

We Keep Learning and Improving

To stay on top of our game, our Project Coordinators are always learning. They:

  • Have training sessions every month or two
  • Learn about new products from the makers
  • Talk to different teams in our company to understand everything better

Clear Communication Is Key

Our Project Coordinators are great at keeping in touch. They:

  1. Answer questions quickly
  2. Let you know exactly what to expect and when
  3. Always follow up when they say they will
  4. Keep things moving so your project stays on schedule

Why Choose MBCI?

When you work with MBCI, you’re not just buying construction materials. You’re getting a partner who will be there for you through thick and thin. Our Project Coordinators take the headaches out of construction projects. They’re experts at solving problems, answering questions, and making sure you get exactly what you need.

With MBCI, you can relax knowing you’ve got a dedicated pro on your side. We make sure your project goes smoothly from start to finish, and we’re always here if you need us.

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